Why Estate Agents Are Switching to AI Call Answering

In Property, Every Missed Call is Money Lost

In the real estate market, speed isn’t just an advantage. It’s what closes deals.

If a buyer, seller, or tenant hits voicemail, they won’t wait around. They’ll call the next agent on Google.

And what you lose isn’t just one deal. It’s trust. Referrals. Your reputation for being responsive.

The After-Hours Opportunity

Around 40% of property enquiries happen after 5pm
(SalesRook, 2025)

While your office lights are off, buyers are still browsing Rightmove and ready to act. Letting those calls go unanswered means walking away from money on the table.

What Gerbo Does for Estate Agents

Gerbo is your AI call answering assistant that makes sure you’re never “closed for business”.

• Keeps your agency available 24/7, even outside working hours

• Handles every call in a calm, natural African voice

• Captures the caller’s name, reason for calling, and contact info

• Sends you a clear summary instantly by email or SMS

See how Gerbo works

Simple Questions. Serious Value.

Most calls are quick:

• “Is this property still available?”

• “Can I book a Saturday viewing?”

• “I'd like to book a valuation”

You don’t need to pay someone to sit by the phone all night. You just need those calls answered properly, and the leads handed to you.

Explore Gerbo for Property Management

What Agents Are Seeing

• Answer rates up from 60 percent to over 98 percent

• More viewing requests, especially outside of office hours

• Stronger reputation as the responsive, modern agent

• No extra staffing costs

“Since using Gerbo, every single enquiry gets through. We even had a landlord sign with us purely because we picked up when others didn’t. That difference speaks volumes and shows we care about round-the-clock service.”

Ready to Capture Every Lead?

Gerbo helps your agency feel open 24/7 without you lifting a finger. No call centres. No overtime. Just clear, professional coverage.

Here’s what you get:

• A human-sounding SA voice

• GDPR-compliant call handling

• Instant summaries direct to your inbox

• Simple monthly plans starting at £26

Don’t Let Your Next Sale Slip Away

If you want to:

• Win more instructions

• Book more viewings

• Build your reputation as the agent who never misses a beat

Then it's time to stop letting calls go to voicemail.

Try the live demo or book a free setup call to see how Gerbo could work for your agency.